Questions, answered
Can't find yours? Ask us, or use Feedback in the app menu.
Getting started
What is Actavivo?
Actavivo is one app for leagues, clubs, schools, teams and groups: registration, schedules, live scores, fundraising, chat and everything families need to follow along. It works for any activity, not only sports.
Is Actavivo free?
Yes. Joining is free, and organizations can run their teams, groups, events, schedules and communication for free. Card payments for registration, fees and donations carry a processing fee, and optional features such as the AI assistant and live streaming use credits.
How do I sign up?
Sign in with Google, Microsoft, Apple, Facebook or LinkedIn. We confirm your e-mail address so everyone in your groups knows who you are.
Can I use Actavivo on a computer?
Yes. The web app at actavivo.com has the same features as the iPhone and Android apps. Links you share open the app on a phone and the web on a computer.
How do I invite members?
Invite by e-mail, text message, WhatsApp or a link, import members in bulk from an Excel, CSV, ODS or Word file, or paste a list into the assistant. The person taps the link on any phone, sees who invited them and confirms; it works even if they install the app first.
Is Actavivo only for sports?
No. Schools, classes, bands, clubs, neighborhoods and any group that meets use the same tools, each with words that fit it.
Can I try it before I sign up?
Yes. The click-through demos walk you through real screens of the app, with the next tap ringed: starting a team, an elite club, a class, a fishing club, a neighborhood, registration, fundraising, fees, a coach's game day and a whole league season.
Teams and events
What is a season?
A team has seasons. Each season has its own roster, staff and schedule, so the team's history stays together while players change. A new season starts from the last one, and you add or remove only what changed.
How do I schedule an event?
Create the event from the team or group, pick the date, time and place, and choose who is invited. Practices and meetings can repeat. Everyone gets it in the app and as an invitation in their own calendar.
Will events show up in my Outlook, Google or Apple calendar?
Yes. Every event you are invited to arrives as a real calendar invitation, so it sits next to work and school in Outlook, Google Calendar, Apple Calendar or any calendar that takes invitations. If the time changes the entry updates, and if the event is canceled it is removed. Each entry links to the event's page in Actavivo for the place, the plan and who is coming.
Can I answer from my calendar?
Yes. Accept or decline the invitation in your calendar and Actavivo records your RSVP, so the coach sees it without you opening the app.
What is RSVP?
Invitees answer Going, Maybe or Not going, in the app or from their own calendar, so coaches know who is coming. It also feeds availability for lineups on game day.
What is a huddle?
A huddle is a working group inside a team, club, class, event or organization: the people working on one thing, with real-time chat, posts and shared files in one place. Staff choose who it is for (everyone, members or staff), and people join and leave it as they join and leave the organization.
What happens to a class when it graduates?
Staff move the graduating class to the school's Alumni group. The class keeps its feed and members, and Alumni holds every class that has graduated, so the school can write to all of its graduates or to one class.
How do I change a team name or a group chat name?
Staff open the team, choose Manage and then Settings to rename it. For a chat, open the chat and choose Manage group, then change the subject.
How do I remove someone from a team?
Staff turn on Manage, open the roster, and choose Remove next to the person.
Leagues and game day
Can I run a whole league?
Yes. Create a league, add seasons and divisions, invite teams into their slots, generate the schedule, and standings and playoffs follow from the results. Fans get a public league page. More about leagues.
Which sports can be scored live?
Football, basketball, baseball and softball, soccer, hockey, volleyball, lacrosse, water polo, ultimate, kickball, tennis, padel, pickleball, paddleball, badminton, table tennis, wrestling, swimming and diving, track and field, cross country and golf, plus a generic template for anything else.
Can we run a cheer, band or choir competition?
Yes. Pick a typical scoring sheet (a cheer sheet, band captions, a festival with ratings I to V, a forms panel), change it to match your event, and type each judge's sheet. Totals, places and ratings appear, and you decide who reads the judges' comments. More about competitions.
Who can keep score or stream a game?
Staff give the scoring and streaming rights per game. There is one official stream per game so fans find the right one.
Registration and payments
Can I collect fees or run a fundraiser?
Yes. Collect fees with registration or on their own for trips and gear, and run fundraisers with a team goal or a target for each player, with a public donation page.
Can I hold tryouts?
Yes. Families book a session, staff check them in, evaluators score, and offers go out from the ranked board. Scores are never shown to families.
Who can see who donated?
Only the fundraiser's managers. The public page shows progress and, if you turn it on, the player leaderboard.
AI assistant
Will the assistant change things without asking?
No. It drafts a change request that lists exactly what will happen. Nothing is created, changed or sent until the right staff approve it.
What data does the assistant see?
Only what you could see yourself, and only what the task needs. It does not read rosters by default, and every action is logged.
Parents and families
How do parents stay involved?
Parents are added with their kids. They are joined to their kids' teams, classes and groups automatically, get the same alerts, see what their kids see, and can register and pay for them.
Can I add a parent to a player?
Yes. Add the parent's name and e-mail when you add the player, or later from the player's profile.
Privacy and security
How does Actavivo protect my data?
Data is encrypted in transit and at rest, files are stored privately and checked for malware, sign-in sessions are short-lived, and you can sign out of every device at once. The app does not use tracking cookies.
Can I get a copy of my data?
Yes. Request an export from your account or your organization's settings; we e-mail a download link to you when it is ready.